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Streamline the Customer Journey for a Better Mobile-First Customer Experience

UJET

According to ourfall 2019 survey, 61% of customers were using a mobile device for support, and 48% were using in-app messaging with agents for on-demand delivery services. Public switched telephone network (PSTN)caller wait time dropped to less than one minute , and PSTN call abandonment fell a solid 8%. Unify the Data.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Plan the infrastructure, incorporate messaging into marketing, payment channels and customer support, and train your employees to communicate with customers in their preferred channels. Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops. Get started now.

Trends 84
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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

Plan the infrastructure, incorporate messaging into marketing, payment channels and customer support, and train your employees to communicate with customers in their preferred channels. Infinity Mobile is a mobile ecommerce platform.Worth noting is their shopitag solution for mobile popup shops. Get started now.

Trends 84