Currency Alliance

JUNE 16, 2020

In any case, I think the vast majority of practitioners will be as excited as I am, to think what this wave of innovation means for consumers: more brands finding cleverer, more meaningful ways to create compelling customer value. Some news brands, today, effectively subsidise flagging print sales by charging for online content.

Loyalty 52

Loyalty Innovation Travel Loyalty Programs 52

Strativity

APRIL 27, 2023

This can only be done by owning the customer relationship. To get there, restaurants need to embrace change as a constant and then optimize, roadmap, and even blow some things up in order to respond faster and exceed customer needs. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice.

Strategy 52

Strategy e-support Roadmap Customer relationships 52

Strativity

APRIL 27, 2023

This can only be done by owning the customer relationship. To get there, restaurants need to embrace change as a constant and then optimize, roadmap, and even blow some things up in order to respond faster and exceed customer needs. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice.

Roadmap 52

Roadmap Customer relationships Brands e-support 52

ProProfs Chat

MAY 28, 2020

Constantly engaging with your customers on social media channels is the key to coming across as a brand they can resonate with and stay loyal to. To get things into perspective- according to a recent report, in 2019, an estimated 2.95 Recommended Read: 9 Customer Service Stories You Should Read. trillion US dollars. .

Loyalty 93

Loyalty Brands Customer Experience Loyalty Programs 93

Currency Alliance

OCTOBER 29, 2019

Such ‘loyalty’ programs today are actually just rewards programs: ‘you do this and I will do that.’ This is normally in the form of static rules which apply a flat 1%+/- reward across the board. But it’s also because the factors that affect a customer’s loyalty are not static, but highly fluid.

Loyalty 40

Loyalty Loyalty Programs How To Hotels 40

Currency Alliance

FEBRUARY 10, 2020

Broadly speaking, most of the chains’ loyalty efforts have been in proprietary, albeit digitalized versions of the original S&H program: collecting in order to redeem for rewards, some digital couponing, and pushing out offers via a mobile app. All that said, the program isn’t perfect. This broadens the reach of the program.

Loyalty Programs 52

Loyalty Programs Loyalty How To Hotels 52