ShepHyken

APRIL 17, 2020

in 2019 and the Coronavirus impact could see growth crash to less than 2%. The loyalty strategy worth adopting is to keep in touch and show concern for your customers. If you are offering rewards programs you can show concern by offering extended validity for the redemption of points or coupons.

Loyalty 101

Loyalty Rewards Programs Loyalty Programs Study 101

Retently

MARCH 18, 2019

Does your company retain its customers or take them for granted? Customer retention is one of the most important aspects of growing your company, yet it’s one that many companies overlook, focusing more on acquiring new customers. After all, brands with high customer retention are usually companies with high NPS score.

Net Promoter Score 126

Net Promoter Score Omni-Channel Company NPS 126

Currency Alliance

DECEMBER 13, 2018

As a result, major loyalty trends for 2019 will see a wave of innovation as established brands trial new ways to retain share of mind. Reward programs still have an important part to play in this effort; but they are only part of the picture. The counter-trend for 2019 will be the consumer goods establishment fighting back.

Loyalty 45

Loyalty Trends Loyalty Programs Rewards Programs 45

ProProfs Chat

MAY 28, 2020

Constantly engaging with your customers on social media channels is the key to coming across as a brand they can resonate with and stay loyal to. To get things into perspective- according to a recent report, in 2019, an estimated 2.95 In 2019, sales from retail establishments amounted to 5.46 trillion US dollars. .

Loyalty 93

Loyalty Brands Customer Experience Loyalty Programs 93

PK

JULY 15, 2019

in The Forrester Wave : Loyalty Service Providers, Q3 2019 report. This recognition comes after nearly 10 years of focused specialization by the Lenati team, partnering with leading companies across industries to evolve methods in customer retention and loyalty. Check out our customer retention and loyalty service to learn more.

Loyalty 45

Loyalty Loyalty Programs Roadmap Rewards Programs 45

Strativity

APRIL 27, 2023

Using that information, our focus is to provide strategies for growth and long-term customer retention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice.

Strategy 52

Strategy e-support Roadmap Customer relationships 52

Strativity

APRIL 27, 2023

Using that information, our focus is to provide strategies for growth and long-term customer retention while serving as a partner in disruption for challenger brands looking to uncover new growth by reshaping the restaurant category. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice.

Roadmap 52

Roadmap Customer relationships Brands e-support 52