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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

A recent report by Forbes found that 22% of marketers currently are using AI-based applications. Given the overwhelming move to virtual call centers, using AI for quality monitoring and compliance control is essential for future growth. Reports and Alerts. Omnichannel Communication — The New Norm.

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Welcome to the Virtual Age of Contact Centers

NobelBiz

There’s a new trend in the Contact Center Industry – talking about the future. The virtual call center is already on the market, rapidly gaining traction in an age where remote work solutions are desperately needed and on-premise solutions are close to becoming obsolete. Cell Center Outsourcing Market to Grow by $13.54