Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?
Magellan Solutions
JULY 29, 2021
Given the overwhelming move to virtual call centers, using AI for quality monitoring and compliance control is essential for future growth. Since the system was rolled out in 2019, the percentage of callers who use the AI-enabled system has doubled, and the cost of running it has dropped by two-thirds. billion by 2024. .
Let's personalize your content