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CES 2020 and What the Future Holds for Us

LiveChat

The biggest brands across consumer electronics took to the stages with their latest gadgets. It was not until HS Kim , the President and CEO of the Consumer Electronics Division at Samsung, appeared on stage in the late afternoon that the real fun began. Human connection, on the other hand, is about becoming one with a car.

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How Cadillac drives customer centricity in the luxury market

Alida

When consumers think of the future, they don’t necessarily think of Cadillac. What consumers see as luxurious has changed, and that perception continues to evolve. For example, Beats headphones and Yeezy, a collaboration between Adidas and Kanye West, are seen by many consumers as luxury products today.

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Nowhere to Go But Up: Bold AI Predictions for 2022

Uniphore

Post-2020 could easily be called the start of the Zoom Era. Not only are we behind the camera more than ever before, we’re also consuming the medium at a historic rate. Last fall, we surveyed Australian consumer perspectives of video conversations. Last fall, we surveyed Australian consumer perspectives of video conversations.

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10 Innovative Ways Companies are Winning with AI Today

TechSee

In the first ten months of 2021, AI startups worldwide raised more than $50 billion across more than 2,000 deals — surpassing 2020 levels by 55%. A consumer electronics company can cross-reference past trends with current customer data to determine whether the company should invest in an updated model of a particular electronic device.

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Brand Move Roundup – September 17, 2020

C Space

The Brand Move Roundup – September 17, 2020. One in 10 Londoners are employed in the West End area, and without a boost to consumer confidence, the capital’s premier shopping area is facing job losses of 50,000 and lost annual sales of more than £5bn, the NWEC has warned.

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Alchemer Earns ISO 27001 Certification

SurveyGizmo

Louisville, Colorado, December 15, 2020 — Alchemer, one of the world’s leading customer experience (CX) and voice-of-the-customer (VoC) platform providers, today announced that it has earned ISO 27001 certification from NSF International. Alchemer connects companies with their customers and employees. About Alchemer.

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3 ways to turn first-time electric vehicle owners into loyal customers

Think Customers

Instead of gasoline-guzzling vehicles, more consumers are driving electric vehicles (EVs) off the dealership lot than ever before. EV sales are growing at a rapid clip as consumer interest in sustainable products and air quality increase and automotive manufacturers deliver a wider range of EVs at different price points.