How to Manage a Call Center Efficiently: A Clear-Cut Model Based on Advice from Top Leaders in The SectorA
NobelBiz
AUGUST 18, 2020
The call center can be a wonderful place to work in, full of positivity and great people. And in the contact center world specifically, things get even messier. We’ve interviewed some of the brightest, most experienced minds in the call center on how to manage a call center efficiently. Let’s dig in.
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