Daniel Group

MARCH 26, 2020

Update: March 18, 2020. The technology supporting our core survey system, from importing/uploading your data files, to conducting surveys, to sending alerts and displaying results in our portal are all driven by a system housed in a secure Tier 1 data center in Charlotte, NC, with cloud-based backup and disaster recovery systems.

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NobelBiz

SEPTEMBER 30, 2020

2020 shifted the perspectives of many, if not all, industries across the globe. This is especially true for people working in contact centers. The classical brick-and-mortar contact center – with cubicles and server walls – is being challenged by a more swift and nimble business model: the virtual call center.

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ViiBE Blog

JANUARY 22, 2021

This week, ViiBE co-founder and CEO Marc Prempain was pleased to participate in a live Q&A with Zendesk Startup Centra l where he discussed how ViiBE’s web technology has revolutionized remote assistance, and where industry trends are leading this technology. In 2020, we saw a huge expansion of global users.

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Magellan Solutions

JULY 27, 2021

Navigating the future with multilingual call center services. Technology makes this possible. . The human element cannot be replaced by technology yet. This can be avoided with the support of reputed multilingual call center companies. It’s understandable why the 2020 U.S. in the United States.

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