Storyminers
DECEMBER 3, 2020
Social Technologist and Futurist Cecilia MoSze Tham will explore the future of human connectivity and what that might mean for innovation in the events industry; and founder and managing partner at Storyminers and former e-visionary at IBM, Mike Wittenstein , will present ideas to help leaders gain support for their boldest ideas and strategies.
ECXO
AUGUST 12, 2024
Integrated Support: Incorporating help resources directly into the product design ensures users can easily find assistance, reducing frustration and improving the overall experience. billion in 2020. billion in 2020, as more businesses adopted its platform. Shopify’s revenue increased from $673 million in 2017 to $2.9
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kustomer
FEBRUARY 5, 2021
2020 likely changed the CX industry for good, and there may be nothing more ill-advised than to ignore the lessons learned during the past year. An increase in inquiries was not the only challenge that CX organizations faced during the 2020 holiday season. What is already a stressful time of year, was now uncharted territory.
Horizon CX
JANUARY 4, 2021
The year 2020 will go down in history for a multitude of reasons, some of which we will not so fondly remember and some of which we may choose to forget. Three years from now, can I expect that I will ever look back on 2020 and say anything similar? What do they consider normal? The situation is rapidly changing.
ECXO
JULY 8, 2024
Key Principles of Effective Digital Product Design Image source created by us using DALL-E and Midjourney. Enhancing Customer Experience Image source created by us using DALL-E and Midjourney. Support and Resources: Integrating help resources and support options within the design ensures users can find assistance when needed.
Kustomer
AUGUST 24, 2021
The nature of the customer experience within e-commerce has never been more vital to the life of a brand than it is at this moment. While e-commerce (buying over the internet) has been growing in leaps and bounds before the pandemic, online shopping quite simply exploded in 2020.
Calabrio
JUNE 29, 2020
When nominations opened for the 2020 Star Tribune Top Workplace rankings in January, no one anticipat ed the changes that would impact us, come March. As we navigate the evolving world of work throughout 2020 and beyond , the time and effort we have put into building our culture will also carry us forward.
Expert insights. Personalized for you.
204 
Let's personalize your content