AI-powered contact centers | Steve Bederman on Engati CX Podcast
NobelBiz
FEBRUARY 10, 2023
And do you think it will help in creating a refined Omni Channel experience? I think you’ll see that it improves every month and it’s a critical piece, in terms of being able to use a wide range of broad channels in the effort to communicate with people. Steve Bederman: Yeah, I do think it will help.
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