Lumoa

APRIL 28, 2024

Despite efforts to collect and analyze feedback, employees frequently struggle to pinpoint what affects these metrics. Now, every employee can ask relevant questions and receive detailed, real-time answers directly from customer voices, no matter where the feedback is given. Lumoa turns the traditional approach upside down.

Self Service 208

Self Service Customer Journeys Feedback Analysis 208

SurveySensum

DECEMBER 1, 2021

15 Best NPS Tools to look for in 2022. 15 Best NPS tools of 2022. If customer happiness is the objective then NPS aka net promoter score is one of the best ways to get there. An index ranging from -100 to 100, NPS clearly gauges the loyalty or the enthusiasm of a customer to recommend your brand to their near and dear ones.

NPS 52

NPS Tools Net Promoter Score e-support 52

Lumoa

DECEMBER 17, 2022

Lumoa’s biggest features for 2022 Another year down! The Comparison page is used to tell you: what data receives the best feedback what data receives the worst feedback This can be done across any time period and metric that you have in Lumoa! The post Product News – December 2022 appeared first on Lumoa.

Competitive Advantage 208

Competitive Advantage Feedback Comparison Survey 208

Lumoa

JANUARY 17, 2023

Lumoa’s biggest features for 2022 Another year down! The Comparison page is used to tell you: what data receives the best feedback what data receives the worst feedback This can be done across any time period and metric that you have in Lumoa! The post Lumoa’s biggest features of 2022! Crazy how time flies.

Competitive Advantage 208

Competitive Advantage Feedback Comparison Survey 208