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June Atlas Highlights

Lithium

Maximize your presence on the world’s fastest growing digital entertainment platform. Resource Round-up | Khoros Roadmap 2022 | Q2 This post outlines "now available" features mentioned for each Khoros product and helpful resources. Learn how to fully utilize Khoros for your Customer Care agents. Khoros built A.I.

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5 Ways Contact Center Managers Are Adapting to Remote Work

Playvox

While these might be rhetorical questions, our customers tell us again and again that agent retention has never been more important. Our 2022 research shows that 70% of agents say that working remotely has improved their job satisfaction, and 56% of respondents say they’d consider leaving their jobs if they couldn’t work remotely.