Remove 2022 Remove Customer Voice Remove Metrics Remove Voice of Customer
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5 Things We Learned from the Customer Experience Speakers at the Sydney XI Forum

InMoment XI

After 14 customer experience speakers, 250 delegates, two hands-on workshops, and hours of networking on the Sydney Harbour cruise, the 2022 Sydney XI Forum is done and dusted. The idea of simply “managing” metrics tells your business where you are and where you’ve been, not necessarily where you’re going.