Lithium

FEBRUARY 28, 2023

There is Meta, the brand, and there is the all-encompassing term, metaverse, which essentially means multiple worlds enabled through augmented and/or fully virtual experiences, where people can interact, work, play and more. Avatars let people connect through body language, expressing themselves in real time.

Social Media 93

Social Media Gamification Fashion Entertainment 93

CSM Magazine

SEPTEMBER 8, 2023

As of 2022, global e-commerce sales surpassed $5.7 Gamification is like the sprinkle of excitement atop the cake of shopping. Interactive Content for Enhanced Engagement If content is king, interactive content is the emperor. E-commerce has revolutionized the way we shop, bringing unparalleled convenience and choice.

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

BirdEye

DECEMBER 8, 2022

Interactive social apps 7. As of July 2022, TikTok has reached one billion monthly active users. In fact, studies show that customers spend 20%–40% more money on brands that have interacted with them on social media. Create entertaining content that will resonate with your followers. Interactive social apps.

Social Media 98

Social Media Brands Video Entertainment 98

Playvox

SEPTEMBER 2, 2022

Our 2022 research shows that 70% of agents say that working remotely has improved their job satisfaction, and 56% of respondents say they’d consider leaving their jobs if they couldn’t work remotely. But also try other tactics like gamification — for training or just for fun. So we’ve got two words for you: remote work.

Contact Center 70

Contact Center Management Policies Gamification 70