Remove 2022 Remove Exceptional Customer Service Remove Fashion Remove Loyalty Programs
article thumbnail

How to Enhance CX in Retail With Customer Feedback?

SurveySensum

Customers were switching to other fashion brands due to limited stock availability. Within just six months, Blackberry increased its number of repeat customers by 12-13%. STEP 4: Inform the customers Communicate the changes and improvements to customers to regain their trust and encourage increased spending.

Retail 52