ShepHyken

DECEMBER 5, 2022

But this year, perhaps more than any other, feels especially monumental, as 2022 was not only the year the world returned to relative normalcy – it was the year the hospitality industry finally roared back to life. An updated loyalty program can help keep you connected to customers. Personalization is more important than ever.

Customer Service 73

Customer Service Hospitality e-support eBook 73

SurveySensum

JULY 9, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo Brewing Loyalty – Exploring Starbucks Loyalty Programs Did you know that in the first quarter of 2016, Starbucks’s customer loyalty was so high that it had more money than some of the major banks?

NPS 52

NPS Loyalty Loyalty Programs Effort Score 52

Retently

APRIL 5, 2024

In 2022, Apple Stores generated over $70 billion in revenue, highlighting their success in the retail industry. Additionally, the importance of loyalty programs cannot be overstated, playing a key role in boosting annual revenue by 12-18%. The program features tiers with escalating rewards, encouraging more frequent purchases.

Retail 78

Retail Engagement Strategy Customer Experience 78

CSM Magazine

SEPTEMBER 8, 2023

As of 2022, global e-commerce sales surpassed $5.7 Gamified Loyalty Programs The world loves games, and e-commerce is no exception. Gamification is like the sprinkle of excitement atop the cake of shopping. E-commerce has revolutionized the way we shop, bringing unparalleled convenience and choice.

Loyalty 52

Loyalty Engagement Customer Engagement Omni-Channel 52

BirdEye

DECEMBER 8, 2022

As of July 2022, TikTok has reached one billion monthly active users. Interactive social media apps usually focus on engagement, encouraging users to communicate through gamification, competitions, or voting. As we already mentioned, it’s important to know which platforms can benefit your business most.

Social Media 98

Social Media Brands Video Entertainment 98