BirdEye

MARCH 7, 2023

Research predicts that the number of people using social media will grow to about 5 billion in 2023. In this article, we’ll discuss the benefits of social media for business, provide tips on how to optimize your channels, and how to measure your social media success.

Social Media 94

Social Media Tips Multi-Channel Infographics 94

Optimove

JUNE 19, 2024

Journey Orchestration helps marketers set goals and apply relevant customer insights for audience segmentation; it also helps them manage and plan the timing and sequencing of channels for multichannel marketing campaigns and journeys. Focus: Customer journey orchestration takes a customer-first approach.

Customer Journeys 52

Customer Journeys Touchpoint Multi-Channel ROI 52

BirdEye

OCTOBER 17, 2023

In 2023, AI has made significant developments, particularly in branding. It has helped marketers enhance and streamline the brand-building process by enabling personalization, automating content creation, and providing valuable customer insights. Can you start us off with why Birdeye created Social?

Brands 59

Brands Social Media Multi-Channel Tools 59

SurveySensum

NOVEMBER 23, 2023

A well-designed NPS survey tool features NPS calculation, automation, survey scheduling, customer segmentation, an intuitive dashboard, reports, real-time notifications, etc. You will need dedicated NPS software with innovative survey distribution channels, and specific analytic and reporting features to conduct successful NPS surveys.

NPS 52

NPS Net Promoter Score Software Tools 52

SurveySensum

MAY 18, 2023

With retail surveys, you can understand your customers well, and accordingly, you can customize your business’ products and services to deliver what your customers expect from you. Analyze the customer feedback to understand customers’ expectations and issues thoroughly to close the feedback loop effectively.

Retail 52

Retail Survey Feedback Net Promoter Score 52

SurveySensum

NOVEMBER 22, 2024

Ease of Use We all know that Qualtrics is a powerful customer experience management tool, however, beginners may find its interface complex or difficult to navigate. Source : G2 , Qualtrics Review, May 22, 2023 3. However, Qualtrics support comes in and the only support channel is email which takes a lot of time to respond and resolve.

Multi-Channel 52

Multi-Channel NPS Analysis Analytics 52

SurveySensum

MARCH 21, 2025

Available Suggested Read : Learn how to leverage HubSpot NPS integration with SurveySensum for better customer insights Integrate HubSpot and SurveySensum to track and analyze NPS data, maximizing the use of customer feedback and insights! Multi-location support for easier management across teams.

NPS 52

NPS Tools Effort Score Survey 52

SurveySensum

NOVEMBER 25, 2024

What is Medallia – The Introduction Medallia is one of the pioneers in customer and employee experience management. It provides software solutions that allow companies to collect feedback from customers through various channels such as surveys, social media, email, and website interactions.

NPS 52

NPS Omni-Channel Analytics Survey 52