BirdEye

AUGUST 7, 2023

13 Auto repair marketing strategies you should check out Strategies to retain existing customers Trends in auto repair marketing in 2023 What are the best platforms for advertising auto repair services? Various marketing techniques and channels are used to reach and engage potential clients who need automotive repair and maintenance services.

Strategy 52

Strategy Sales Marketing Social Media 52

Currency Alliance

DECEMBER 4, 2023

Loyalty trends, as we’ve said in our previous years’ trends articles, are interesting to think about – but they are not necessarily reflective of what your own brand should be focusing on in the next year. The article covers the various brands which have joined the Scene+ loyalty coalition.

Loyalty 59

Loyalty Trends Data Marketing 59

Thematic

JUNE 4, 2024

A multi-pronged approach is crucial for gathering a complete picture. These unfiltered channels contain customer frustrations expressed in their own words, pinpointing issues they might not mention directly. Consider touchpoints like onboarding, renewals, loyalty programs, etc., A multi-step process streamlined?  Often,

Customer Experience 62

Customer Experience Customer Journeys Effort Score Multi-Channel 62

BirdEye

NOVEMBER 29, 2023

Businesses can do this through various channels, including online and offline advertising, social media marketing, public relations, and events. Offer incentives and loyalty programs Ashley HomeStore implements a successful loyalty program. Is your brand story consistent across all marketing channels?

Trends 59

Trends Tips Tools Marketing 59

SurveySensum

MAY 11, 2023

To understand further whether you have a good NPS or not, you can compare your NPS score with Industry average Regional average Channels It should also be noted that the industry average is prone to change yearly. And since we are almost mid-way in 2023 new reports are expected soon. Learn more about how to get a good NPS score.

NPS 52

NPS Retail Net Promoter Score Effort Score 52

BirdEye

MARCH 17, 2023

They can identify the most profitable marketing channels for your business to pursue and advise on improving conversion and customer acquisitions. This involves understanding modern marketing techniques, including content marketing, social media, email marketing, referrals, sponsorship of events, loyalty programs, and promotions.

Consulting 98

Consulting Social Media Financial Strategy 98

SurveySensum

APRIL 8, 2024

Small businesses need to adopt a multi-faceted online strategy that emphasizes building deep, meaningful relationships with their customers and differentiating themselves from the competition. According to a 2023 report by HubSpot, content marketing generates over three times as many leads as outbound marketing and costs 62% less.

Strategy 52

Strategy Social Media Advertising Analytics 52

BirdEye

OCTOBER 27, 2023

Customer acquisition metrics 7 popular customer acquisition channels for businesses Case study: Customer acquisition strategy example of Complete Care FAQs about customer acquisition Boost customer acquisition rates with Birdeye What is customer acquisition? Recommended read: Did you know now that there are 12 ways to use AI in sales in 2023?

Strategy 59

Strategy Social Media Multi-Channel Advertising 59

BirdEye

MARCH 3, 2025

According to Birdeye Online Reviews Report 2023 on multi-location businesses, 67% of consumers share negative experiences with family and friends, and 62% switch to competitors. Implement a loyalty program Loyalty program participants are 80% more likely to choose the brand and twice as likely to recommend it.

Customer Experience 52

Customer Experience Strategy Social Media Guest Experience 52