Optimove

DECEMBER 31, 2024

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Staying ahead of customer engagement trends enables marketers to drive loyalty, increase revenue, and outpace the competition in 2025. For more insights on customer engagement, contact us to request a demo.

Customer Engagement 69

Customer Engagement Trends Engagement Loyalty Programs 69

Optimove

FEBRUARY 23, 2025

And in 2024, heres just a glimpse of what I heard: You have to go to the data people to get the data, and then you have to connect it to marketing. At Optimove, our mission has always been clear : empower marketers to build deep, lasting relationships with their customers. But 2024 brought new possibilities.

Multi-Channel 52

Multi-Channel Gamification Self Service CRM 52

Optimove

JANUARY 6, 2025

shoppers are likely to buy perfumes and colognes infrequently because they last a long time and are relatively expensive, compared to shampoo or makeup remover wipes that are used daily or weekly and need frequent replenishment), marketing strategies, and customer engagement efforts. Read more about gamification in marketing.

Fashion 59

Fashion Gamification Omni-Channel Loyalty Programs 59

Amplifai Coaching Category

JULY 22, 2024

25+ gamification statistics showcasing its impact on employee productivity, customer engagement, and business growth. Learn why 70% of top companies are already using gamification in their organization and why you should be too.

Gamification 52

Gamification Customer Engagement Engagement Company 52

Retently

AUGUST 15, 2024

This allows for deeper analysis of customer feedback, enabling businesses to identify trends, track progress over time, and make data-driven decisions. Improved Customer Engagement: Tools designed specifically for customer feedback tend to offer better user experiences, resulting in higher response rates and more meaningful data.

Ecommerce 106

Ecommerce Retail Software Brands 106

ChurnZero

MARCH 7, 2025

Well-managed communities are proven to increase customer retention, provide valuable product insights, expand brand awareness, and improve overall customer satisfaction. You can also personalize your community experience by aligning it with individual personas or stages of the customer journey. 2: Lightweight community software.

How To 52

How To Roadmap Self Service Gamification 52

ShepHyken

FEBRUARY 18, 2024

by Reuben Yonatan (Fast Company) Customer service (CS) and customer experience (CX) are the two faces of the same coin and go hand in hand with each other. They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. Shameless plug!)

Customer Service 65

Customer Service Net Promoter Score Loyalty Programs Gamification 65