InMoment XI
DECEMBER 9, 2024
Winter 2024 is heating up the CX landscape! AI: Hype, Hallucinations, and Human Oversight Generative AI stole the spotlight in 2024, offering revolutionary possibilitiesfrom personalized marketing to automated support. Engage Younger Audiences: Align with Gen Zs values to resonate across generations.
InMoment XI
OCTOBER 24, 2024
Did you know that brands that invested in customer engagement saw an average revenue increase of 68%, with top-performing brands realizing a 123% increase in revenue? With acquisition costs at an all-time high, it has never been more important to engage your customers in a way that makes them lifelong fans of your brand.
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C3Centricity
DECEMBER 10, 2024
Accenture ) Expanded Case Study: Spotifys “Wrapped” Campaign Spotifys “Wrapped” campaign exemplifies how personalisation can drive engagement. Digital Engagement: Creating Immersive Experiences Digital engagement is more than just being active onlineits about fostering meaningful, interactive relationships.
TechSee
DECEMBER 11, 2024
2024 promised groundbreaking shifts in customer service, with experts forecasting transformative technologies and strategies. Let’s revisit the five biggest predictions for service innovation in 2024, evaluate their outcomes, and uncover lessons for shaping the future. The lesson? Outcome : Progress at last!
Speaker: Jam Khan, SVP, Product Marketing at ZoomInfo & guest speaker Amy Hawthorne, Principal Analyst from Forrester
Key Takeaways: Unlock Buying Signals 🔐 Leverage signals beyond intent to better understand target accounts Enhance Marketing Efficiency 🎯 Streamline campaigns by acting on diverse customer signals Boost Sales Success 🚀 Focus on actionable signals to improve close rates Transform Go-To-Market Strategy 🌐 Integrate signals (..)
InMoment XI
DECEMBER 10, 2024
It enables you to pinpoint specific user profiles for re-engagement. Focus on Proactive Outreach Proactive communication is an important part of re-engaging at-risk customers. Encourage Long-Term Engagement Engagement is crucial to keeping customers connected to your brand. Accessed 12/09/2024. Accessed 12/09/2024.
eglobalis
MARCH 18, 2025
Challenges: Developing AI capable of authentic emotional engagement remains a significant hurdle, as it requires understanding complex human emotions and responding appropriately. High-Value Client Engagement Premium customers or clients involved in high-stakes transactions expect personalized attention.
Speaker: Carlos Hidalgo, Co-Founder & CEO of Digital Exhaust, Author, International Keynote & TEDx Speaker
By attending this session, you'll learn: How to develop a common view of the customer and define the roles of engagement 🔐 How to go beyond marketing and sales alignment, and truly align across the full customer journey 🌐 What key metrics can (and should) be used to unify marketing and sales 📈 and more!
Speaker: Jennifer Wright and Nick Barron
🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matter what’s coming next. Whether you’re refining your customer journey or exploring ways to personalize engagement, we’ll provide insights that help you create adaptable models that move as fast as the market does. .
Speaker: Carolyn Clark and Miriam Connaughton
🤖 AI in Action: Discover practical, responsible ways to harness AI for HR, communications, and workforce engagement. . 💻 Digital Employee Experience (DEX): Learn how to integrate technology while preserving meaningful human connections. Save your spot today! 📆 February 26, 2025 at 9:30am PT, 12:30pm ET, 5:30pm GMT
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention. 📅 September 18, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm BST
Speaker: Miriam Connaughton and Donald Knight
As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. 📅 October 16, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT But what if AI could help you do all of this and more?
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Key Insights: Retail Agility with Composable Solutions: Learn how adopting a composable approach can help your business thrive, through the holiday frenzy and the entire year of 2024.
Speaker: Conrado Morlan
In this engaging and witty talk, industry expert Conrado Morlan will explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. 📆 October 10, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours!
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Register now and take the first step towards building a more engaged remote team! Don't miss this opportunity to transform your remote onboarding process and ensure your new hires feel welcomed and empowered from day one.
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