Optimove

MARCH 13, 2025

Using 2022-2023 as the baseline (100%), the data highlights a steady upward trajectory, with bettor participation doubling in 2023-2024 and continuing to climb in 2024-2025. Regular Season: +100% in 2023-2024 compared to the baseline, surging to 260% in 2024-2025.

Sports 52

Sports Gamification Loyalty Programs Omni-Channel 52

Amplifai Coaching Category

MARCH 5, 2024

Discover the best call center gamification software for 2024. Boost agent engagement, performance, and customer satisfaction with our expert guide.

Gamification 52

Gamification Call Center Software Tools 52

Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

Gamification 64

Gamification Meeting Engagement Sports 64

Amplifai Coaching Category

JULY 22, 2024

25+ gamification statistics showcasing its impact on employee productivity, customer engagement, and business growth. Learn why 70% of top companies are already using gamification in their organization and why you should be too.

Gamification 52

Gamification Customer Engagement Engagement Company 52

Retently

AUGUST 15, 2024

It has an emphasis on humanizing customer-agent interactions and boosting agent engagement through gamification and rewards. Additionally, its gamification and rewards systems, including leaderboards, are designed to motivate and engage agents by recognizing their achievements.

Ecommerce 106

Ecommerce Retail Software Brands 106

BirdEye

MARCH 29, 2024

34 Instagram story ideas for businesses in 2024 FAQs on Instagram story ideas Manage your Instagram account with Birdeye How to post a story on Instagram? 34 Instagram story ideas for businesses in 2024 Curious about boosting your presence and achieving greater engagement on your Instagram stories? We’ve got you covered.

Social Media 109

Social Media Video Guidelines Sales 109

Optimove

SEPTEMBER 17, 2024

Panel Sessions – Join us for The Leaders of Tomorrow on September 24 at 12:45 PM (Conference Room 1), and UEFA Euro 2024 Insights on September 25 at 2:00 PM (Conference Room 3). The post Meet Optimove at SBC Summit Lisbon 2024 – Gain New Insights on CRM Marketing appeared first on Optimove. Want to meet us there?

CRM 64

CRM Meeting Marketing Conference 64

Lithium

MAY 7, 2024

2024’s top social media trends: How social listening maximizes their potential 2024’s social media marketing landscape focuses on one guiding principle: prioritization. To help you start, our in-house experts curated a list of seven key trends that define social media engagement in 2024. Take a closer look!

Self Service 52

Self Service Social Media Gamification Customer Care 52

ChurnZero

MARCH 7, 2025

At ZERO-IN 2024, Higher Locic ‘s Heather Wendt gave an excellent presentation on the steps of building a community and amplifying its networking effects and business impact. Finally, consider gamification to identify and encourage the right behaviors through badges and recognition.

How To 52

How To Roadmap Self Service Gamification 52

Optimove

APRIL 2, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Euro 2024, June 14th to July 14th, 2024, in Germany, represents a major opportunity for brands to attract and retain new players. Like every sporting mega event, Euro 2024 will attract a wave of new players.

Gamification 59

Gamification Sports Engagement Strategy 59

VDS

JUNE 5, 2024

The initial release includes widgets for Adherence, Coaching and Learning, and Gamification Performance. The post Genesys Cloud May 2024 updates appeared first on VDS. This feature requires the Genesys Cloud CX 3 license or the WEM add-on. For a complete list of the May release notes, visit this link.

Gamification 52

Gamification Analysis Analytics Video 52

TechSee

SEPTEMBER 2, 2020

Introduce fun through rewards and gamification. Keep WFH employees motivated by making tasks more engaging through gamification. billion from 2020 to 2024. The post How to motivate your WFH contact center staff – tactics for remote employee engagement appeared first on TechSee.

Contact Center 109

Contact Center Employee Engagement Engagement Gamification 109

CSM Magazine

JUNE 27, 2019

The AI Market and Gamification markets continue to grow at an amazing pace. Research shows the Gamification global market will have a CAGR of over 30% from 2019-2024. Market Research Future reports an estimated CAGR growth for AI of 37% by 2024. AI is expected to have even stronger growth. About GCOM Worldwide.

Gamification 40

Gamification Marketing Call Center Contact Center 40

CSM Magazine

SEPTEMBER 21, 2023

The time is flying too fast and if you are planning to launch your own project in 2024, it’s already a good moment to start considering different ideas. What are the most promising ideas in 2024? Moreover, we highly recommend you add various gamification features like leadership boards, bonuses, secret lessons, etc.

Gamification 59

Gamification Trends Groups Software 59

Optimove

MARCH 14, 2024

See the difference control groups make in this guide Download Now Why it Matters: With past major sporting events yielding double the revenue compared to the off-season, the Euro 2024 is a marketer’s golden ticket to success and presents a significant opportunity for operators worldwide.

Tips 52

Tips Marketing Sports Gamification 52

Gainsight

FEBRUARY 22, 2024

As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024. The Dos of Community Management As we transition into 2024, it’s essential to embrace the dos that will drive community success in the coming year.

Management 52

Management Gamification ROI Trends 52

ShepHyken

FEBRUARY 18, 2024

They are often used interchangeably by businesses, but understanding the difference is crucial for businesses looking to thrive in 2024 and beyond. 6 Ways Businesses Will Be Leveraging Tech For Customer Experience In 2024 by Africa.com (Africa.com) Customer experience has fundamentally changed. Shameless plug!)

Customer Service 65

Customer Service Net Promoter Score Loyalty Programs Gamification 65

Optimove

SEPTEMBER 22, 2024

Captain Up: Uses AI to offer gamification technologies that enhance player engagement and retention through personalized rewards. 2:00 PM – Final Whistle: Trends and Insights from Euro 2024 Yeela Salkin, Marketing Data Analyst, Optimove Learn how the latest trends from Euro 2024 can be used to optimize your future campaigns.

CRM 59

CRM Gamification ROI Loyalty 59

SurveySparrow

FEBRUARY 22, 2024

Signup for Free 14-Day Free Trial • No Credit Card Required • No Strings Attached Best Customer Retention Software to Try in 2024 There are different types of tools that help a business in retaining customers. Gamification Tools Gamification is yet another way you can engage with customers and increase retention possibilities.

Customer Retention 52

Customer Retention Software Gamification e-support 52

ECXO

JANUARY 30, 2024

Let’s explore these biological and physiological aspects of the brain The amygdala 2024. The prefrontal cortex (PFC) and Hippocampus 2024. Dopamine and Oxytocin 2024. All Rights Reserved.

Rewards Programs 156

Rewards Programs Loyalty Brands Connections 156

DCX

SEPTEMBER 15, 2024

-Mark Enjoy Free Access to this week’s Premium DCX Links Edition, Courtesy of Frost & Sullivan Executive MindXchange From October 20-23, Frost & Sullivan’s Customer Contact West 2024 is hitting Tucson, AZ, bringing together CX leaders for some real talk and genuine connections.

e-support 52

e-support Healthcare Customer Journeys Roadmap 52

DCX

SEPTEMBER 15, 2024

-Mark Enjoy Free Access to this week’s Premium DCX Links Edition, Courtesy of Frost & Sullivan Executive MindXchange From October 20-23, Frost & Sullivan’s Customer Contact West 2024 is hitting Tucson, AZ, bringing together CX leaders for some real talk and genuine connections.

e-support 52

e-support Healthcare Customer Journeys Roadmap 52

Optimove

SEPTEMBER 3, 2024

Additionally, starting in February 2024, Google and Yahoo will require all bulk senders to have a valid DMARC policy, making it a non-negotiable requirement for successful email deliverability. BIMI allows brands to display their logos in subscriber inboxes, but only if a DMARC policy is in place.

eBook 52

eBook Gamification Policies Guidelines 52

CSM Magazine

MARCH 5, 2024

from 2024, fueled by several trends, including the use of smartphones. Gamification elements, rewards, and social features can motivate patients to continue their treatment plans and adopt healthy behaviors. The global healthcare IT market is growing, poised to reach $1.8 trillion by 2030. It translates to a CAGR of 15.8%

Engagement 52

Engagement Healthcare Hospitality Gamification 52

Optimove

JANUARY 8, 2025

Take the next step with our CRM marketer evolution curve Download Now Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more In 2024, marketers zeroed in on CRM Marketing strategies that redefined customer engagement and set new industry standards.

Gamification 52

Gamification CRM Tips Trends 52

Optimove

NOVEMBER 25, 2024

Hyper-Personalization with AI and Machine Learning Recent surveys (Download Optimove ’s Insights 2024 Holiday Shopping Report) show that 88% of consumers expect retailers to provide personalized recommendations. Marketing Execution Acceleration 2024 saw the rise of Generative AI, impacting everything from message creation to data analysis.

Trends 108

Trends Technology Tips Marketing 108

Maru Group

MARCH 3, 2025

At the end of 2024, 66% incorrectly believed the UK to be in a recession, and as such dont anticipate their finances improving anytime soon. Consider video tutorials, user forums and communities, expert webinars, personalised content, gamification, and quizzes.

Consumers 52

Consumers Entertainment Gamification Comparison 52

SurveySensum

NOVEMBER 22, 2024

Source : G2 , Qualtrics Review, Sep 14, 2024 → Is Qualtrics ideal for small businesses ? Source : G2 , Qualtrics Review, Nov 15 2024 4. Source : G2 , Qualtrics Review, Nov 15, 2024 5. Cons: Lack of native SMS reviews Source: Capterra, Retently Reviews, 2024 G2 Review: 4.6/5 Let’s see! Can integrate with other apps.

Multi-Channel 52

Multi-Channel NPS Analysis Analytics 52