2024, Lifetime Customer and Poor Customer Service

Why the End-to-End Customer Experience Should Be A Priority

InMoment XI

SEPTEMBER 19, 2024

The end-to-end customer experience is important because it can be key to retaining customers. 86% of customers agree that they would switch to a competitor after three or fewer negative experiences with a brand. Ensure Consistency Across Channels The end-to-end customer experience doesn’t include a set start and end point.

Customer Journeys

Customer Journeys Customer Experience Social Media Banking

Customer Experience Update

Why the End-to-End Customer Experience Should Be A Priority

Webinars

Stay Connected