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Restaurant Reputation Management: Increase Diner Feedback & Demand

InMoment XI

Curious about the ROI you could achieve with InMoment’s reputation management software? Try the ROI calculator below and see the impact for yourself! Calculate your business’ ROI using InMoment’s reputation management tools. Accessed 10/21/2024. Accessed 10/21/2024. Accessed 10/21/2024.

Feedback 195
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Reduce Customer Churn to Boost Revenue and Stay Competitive

InMoment XI

Fill out the calculator below to reveal how much ROI you can get from utilizing InMoments platform: Calculate your business’s ROI using InMoment’s VoC tools. Accessed 12/09/2024. 101 Customer Service Statistics You Need to Know in 2024 ( [link] ). Accessed 12/09/2024. Accessed 12/09/2024.

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Credit Union Reputation Management: Why It’s Key for Member Trust and Satisfaction

InMoment XI

Financial Services Reputation Benchmarks 2024 See where your credit union stands by downloading InMoment’s 2024 Financial Services Reputation Benchmarks Report! The platform’s local listings management software provides ROI-specific insights from your Google or Apple Maps listings. Accessed on 12/04/2024.

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Service Trends in 2024: Top Predictions and Lessons Learned

TechSee

2024 promised groundbreaking shifts in customer service, with experts forecasting transformative technologies and strategies. Let’s revisit the five biggest predictions for service innovation in 2024, evaluate their outcomes, and uncover lessons for shaping the future. The lesson? Outcome : Progress at last!

Trends 109
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2024 State of Customer Education Report

Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Customer education has become a key driver for growth, retention, and product adoption.

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Do You Need a Customer Experience Manager?

InMoment XI

Regardless of their background, your chosen candidate should have experience with this to ensure that you can measure the ROI of your CX program. Business Impact Perhaps most importantly, you will want to measure how your customer experience manager demonstrates the ROI of CX initiatives through their tangible business impact.

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Value Creation for B2B Customers in Tech, Telecom, Contact Centers, and Manufacturing – Part I of 3

eglobalis

Use tools like ROI calculators and performance-based contracts to support the case. Harvard Business Review , JulyAugust 2024. Advisory (blog), Dec 4, 2024. Truly effective value creation ensures that both parties winand this means going beyond technical features to focus on quantifiable improvements in the customers business.

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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Make 2024 the year of ROI! Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software. How is AI changing workflows and driving functionality?

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Prepare to be inspired as we unravel the secrets to success in a fast-paced retail environment, where a well-crafted data strategy is the key to unlocking sustainable growth 📈 You’ll walk away with insights into the following: Deep dive into analytic techniques and the inherit value of data 🔍 The key to leveraging data and improving (..)

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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

📅 November 7, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use this publication’s webinars to earn professional development hours! Register to save your seat! Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.