Experience Investigators by 360Connext
SEPTEMBER 10, 2024
In a timely twist, we tackle the grammatical intricacies of Kamala Harris’s name in the context of the 2024 election, illustrating how these details can impact clarity and user experience. About Karen Lynch, Head Of Content at Greenbook: Karen grew up in the research industry.
IntouchInsight
JULY 23, 2024
trillion in 2024. Our Retail Technology Consumer Perception Survey explores differences in shopping habits by age, the rise of chatbots, the impact of personalized advertising, and advancements in retail AI technology. The future of online shopping looks incredibly promising, with e-commerce spending projected to reach $1.2
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Forrester's Customer Insights
SEPTEMBER 3, 2024
As AI continues to dominate the technological landscape in 2024, security, the need for trust, and innovation in advanced computing remain vital. These trends influenced our selection of the next 10 top emerging technologies for 2024.
InMoment XI
JUNE 5, 2024
InMoment is excited to announce its recognition as a Leader in the Forrester Wave : Text Mining and Analytics, Q2 2024. This placement highlights our fierce commitment to innovation, customer satisfaction, and delivering future-proof technological solutions—no matter your business needs.
Speaker: Jennifer Wright and Nick Barron
Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. 📅 October 15, 2024 at 9:30am PT, 12:30pm ET, 5:30pm GT
Comm100
DECEMBER 12, 2023
This blog will delve into the top four customer service trends that are expected to take center stage in 2024. The economic potential of generative AI: The next productivity frontier Of all the customer service trends for 2024, the advent of Generative AI is likely to have the greatest impact.
Experience Investigators by 360Connext
MARCH 26, 2024
Unlock the future of customer experience as I, Jeannie Walters, team up with Greg Kihlström from the Agile brand to dissect the fascinating blend of strategy and technology that’s shaping how we interact with businesses today.
Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)
We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond. Anticipated future use cases as we project into 2024 and beyond. Delve into the diverse use cases where data analytics plays a pivotal role.
Speaker: Jason Cottrell and Brian Walker
Now, retail success depends on integrating a blend of diverse technologies to thrive. 📅 June 20, 2024 at 9:30 am PT, 12:30 pm ET, and 5:30 pm GMT The era of all-in-one platforms is over. Explore a customer-centric approach to navigating digital transformation in retail. Gradually upgrade your systems for continuous improvement.
Speaker: Pulkit Agrawal
DAPs are no-code solutions that integrate seamlessly with various technologies, and by fostering user adoption, these platforms help organizations maximize the potential of their tech investments. Register now to save your seat!
Speaker: Conrado Morlan
The Future of Product Management 🔮 How to continuously integrate AI into your work to stay ahead of emerging trends and technologies. 📆 October 10, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours!
Speaker: Evelyn Chou
📅 November 7, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use this publication’s webinars to earn professional development hours! Register to save your seat!
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Harness the Power of Technology 📲 Discover how to leverage cutting-edge tools and platforms for effective remote onboarding. Build a Vibrant Virtual Culture 🌈 Explore proven techniques to foster a strong company culture among remote employees. Register now and take the first step towards building a more engaged remote team!
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond. Mastering Loyalty in Modern Retail: Explore the art of loyalty and promotional strategies that engage today’s shoppers.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in!
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