TechSee

JUNE 25, 2019

of major companies around the world are currently using AI customer service technologies, the second most common use of AI after IT. Forward-thinking companies are increasingly turning to AI-powered customer service solutions to optimize CX and to streamline their back-office operations. Customer-facing AI technologies.

Technology 122

Technology Customer Service Contact Center Gamification 122

TechSee

NOVEMBER 27, 2018

AR is expected to grow into an $80 billion market by 2025, with Google forecasting that hundreds of millions of mobile devices will support AR capabilities in the coming years. Contact Centers.

Infographics 84

Infographics Self Service Customer Service First Call Resolution 84

TechSee

NOVEMBER 6, 2018

Augmented reality remote assistance is an emerging technology that enables brand agents and product experts to visually guide and collaborate with customers and field technicians. . The combination of these two technologies creates a powerful collaborative solution for remote guidance.

Call Center 104

Call Center Insurance Customer Satisfaction Video 104

TechSee

DECEMBER 27, 2018

According to the Consumer Technology Association , 66 percent of U.S. adults plan to buy at least one tech gift this year, with technology spending on smart devices, consumer electronics, and tech accessories projected to reach a record-setting $96.1 billion in revenue. Is Augmented Reality the Answer?

Retail 84

Retail Chatbots Consumers Video 84

NobelBiz

MAY 22, 2023

The business environment is transforming at an accelerated pace, with digital technology at its heart. Today’s enterprises cannot afford to be left behind with outdated technology, particularly when it comes to communication. billion by 2025 at a Compound Annual Growth Rate (CAGR) of 11.6% billion in 2020 to USD 9.50

System 52

System Contact Center Call Center Communication 52