Optimove

OCTOBER 2, 2024

See the difference control groups make in this guide Download Now Why it matters: By attending Optimove’s CRM Lightning Talks at G2E Las Vegas 2024, marketers will walk away with deeper knowledge of event-based strategies, personalization, predictive analytics, and gamification—all crucial for optimizing player engagement, retention, and loyalty.

Gamification 64

Gamification Meeting Engagement Sports 64

TechSee

JUNE 25, 2019

billion worldwide by 2025, with a CAGR of 22.9 The results are reflected positively in the agent’s KPIs, further motivating them to use these innovative tools to succeed. Gamification. Gamification can be an immersive, exciting experience that engages and motivates agents. Face and voice recognition. Agent training.

Technology 122

Technology Customer Service Contact Center Gamification 122

SurveySensum

NOVEMBER 22, 2024

So, if you are looking for an alternative to Qualtrics then scroll down and see our tried and tested list of top 15 Qualtrics alternatives 2025. 5) 15 Best Qualtrics Alternatives and Competitors of 2025 Stop right there! After some research, I’ve listed out the top 15 Qualtrics competitors and alternatives for 2025. 5) Promoter.io

Multi-Channel 52

Multi-Channel NPS Analysis Analytics 52

Oracle

JANUARY 14, 2020

While new innovations and tech trends dominated the show floor and session content, another theme strongly emerged: the focus on the employee experience, and its effects on retail customer experience success and the success of the industry as a whole. Shifting focus from the customer experience to the employee experience.

Employee Experience 44

Employee Experience Retail Gamification Trends 44

DCX

SEPTEMBER 15, 2024

The bottom line: Neko Health's innovative approach to preventive healthcare provides valuable lessons for CX professionals across industries on leveraging technology, data, and proactive strategies to enhance customer experiences.

e-support 52

e-support Healthcare Customer Journeys Roadmap 52

DCX

SEPTEMBER 15, 2024

The bottom line: Neko Health's innovative approach to preventive healthcare provides valuable lessons for CX professionals across industries on leveraging technology, data, and proactive strategies to enhance customer experiences.

e-support 52

e-support Healthcare Customer Journeys Roadmap 52

Currency Alliance

FEBRUARY 10, 2021

If you want to dig deeper into loyalty mechanics, you can read more about where loyalty is headed in our blog on the characteristics of a winning loyalty program in 2025. The points can help cover up some inconsistencies, add gamification dynamics to the relationship, and help in keeping score.

Loyalty Programs 52

Loyalty Programs Loyalty How To Touchpoint 52