West Monroe

OCTOBER 19, 2023

trillion by 2026—representing a 57% increase from 2023. But by 2030, they expect digital operations to deliver tangible benefits in the form of speed and flexibility, customer satisfaction, and financial returns. ” What’s more, 20% expect investments in artificial intelligence (AI) to increase by at least 50%.

ROI 52

ROI Technology Strategy Return on Investment 52

West Monroe

OCTOBER 19, 2023

trillion by 2026—representing a 57% increase from 2023. But by 2030, they expect digital operations to deliver tangible benefits in the form of speed and flexibility, customer satisfaction, and financial returns. ” What’s more, 20% expect investments in artificial intelligence (AI) to increase by at least 50%.

ROI 52

ROI Technology Strategy Return on Investment 52

AWS Machine Learning

MAY 9, 2024

The rapid advancements in artificial intelligence and machine learning (AI/ML) have made these technologies a transformative force across industries. As maintained by Gartner , more than 80% of enterprises will have AI deployed by 2026. Dream team Cross-functional engagement is essential to achieve well-rounded AI/ML solutions.

Government 119

Government Policies Guidelines Leadership 119

Lumoa

SEPTEMBER 11, 2023

With the rise of the internet and communication technology, customer experience began to receive attention in the 1990s, and today, we live in a time where customer experience is paramount for every company. Digital technology makes gathering inputs from large sample groups of customers a simple matter of sending out emails.

Strategy 195

Strategy Customer Experience Net Promoter Score Effort Score 195

Lumoa

SEPTEMBER 11, 2023

With the rise of the internet and communication technology, customer experience began to receive attention in the 1990s, and today, we live in a time where customer experience is paramount for every company. Digital technology makes gathering inputs from large sample groups of customers a simple matter of sending out emails.

Strategy 195

Strategy Customer Experience Net Promoter Score Effort Score 195

West Monroe

JUNE 26, 2023

Learn to separate the fundamentals from the fads: Given the rapid pace of changing technology today, it is easy to get caught up in the latest buzz and hype. However, it’s essential to understand the challenges of modern business and apply the lens of what technology is here to stay vs. What might be gone tomorrow before jumping in.

Trends 52

Trends B2C Innovation Return on Investment 52