Remove 2026 Remove Return on Investment Remove Wait Times
article thumbnail

The Definitive Guide to Creating a Standout Customer Experience Strategy Template

Lumoa

When it’s time to pick up the car, they won’t want to wait for a long time. Training agents able to answer all the customer’s questions and to reduce wait times for outbound vehicles are essential additions to the customer journey in this example, and similar ones can be seen across industries.

Strategy 195
article thumbnail

The Definitive Guide to Creating a Standout Customer Experience Strategy

Lumoa

When it’s time to pick up the car, they won’t want to wait for a long time. Training agents able to answer all the customer’s questions and to reduce wait times for outbound vehicles are essential additions to the customer journey in this example, and similar ones can be seen across industries.

Strategy 195