Retently

NOVEMBER 27, 2024

Leveraging Social Media and Influencer Marketing 8. trillion by 2027 ? Use multiple platforms – social media, email, PPC, and more – to create a seamless experience for shoppers, meeting them where they are. It’s like a roadmap that shows where things are working – and where they’re not.

Ecommerce 148

Ecommerce Sales Strategy Tips 148

Thematic

MARCH 20, 2025

Every day, customers leave a trail of feedback in online reviews, social media posts, and surveys. Text analytics helps companies detect recurring complaints, frustrations, and feature requests hidden in support tickets, app reviews, and social media comments. It’s not luck—it’s text analytics.

Analytics 62

Analytics Social Media Banking Analysis 62

Thematic

MARCH 20, 2025

Think about it—customer feedback comes from: Emails Chat transcripts Online reviews Social media comments Without AI-powered text analytics, you struggle to code qualitative data and make sense of them. Let’s talk about how AI text analytics can help your business.

Analytics 62

Analytics Customer Service Analysis e-support 62

Call Experts

OCTOBER 5, 2023

TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. Do you need multichannel support (phone, email, chat, social media)? Technology Roadmap Inquire about the contact center’s technology roadmap and future plans. What type of customer support do you require?

Contact Center 105

Contact Center Call Center Guidelines Roadmap 105

NobelBiz

NOVEMBER 6, 2023

The estimated value of the global contact center software market by 2027 is $110 billion , according to Replicant. If you’re serious about boosting your operational efficiency, watch the on-demand version of our roundtable webinar, “Decoding the CCaaS Migration Dilemma: A Roadmap to Success.” alone by 2040.

Call Center 105

Call Center Self Service Contact Center Customer Service 105

Think Customers

JUNE 15, 2021

Social media enables people of various backgrounds, cultures, and communities to connect and share special life events. Misinformation, violent content, and other harmful media are everyday occurrences for users. These bots can potentially be a customizable high-tech AI platform that provides a Roadmap to long term Wellness.

Social Media 52

Social Media Employee Engagement Culture Roadmap 52

Call Experts

APRIL 8, 2024

TrueList explains that the worldwide market for answering services will reach $496 billion before 2027. Do you need multichannel support (phone, email, chat, social media)? Technology Roadmap Inquire about the contact center’s technology roadmap and future plans. What type of customer support do you require?

Contact Center 52

Contact Center Call Center Guidelines Roadmap 52