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By using Thematic’s AI and human expertise , Atlassian uncovered key customer pain points and improved its product roadmap Key takeaway: Companies that act on pain points fast gain a competitive edge—73% of consumers will switch to a competitor after multiple bad experiences.
trillion by 2027 ? It’s like a roadmap that shows where things are working – and where they’re not. It highlights pain points and opportunities for improvement, helping you create a smoother, more satisfying shopping experience. This tool is invaluable for identifying pain points in your userexperience.
The estimated value of the global contact center software market by 2027 is $110 billion , according to Replicant. If you’re serious about boosting your operational efficiency, watch the on-demand version of our roundtable webinar, “Decoding the CCaaS Migration Dilemma: A Roadmap to Success.” alone by 2040.
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