Retently

NOVEMBER 27, 2024

Leveraging Social Media and Influencer Marketing 8. trillion by 2027 ? Use multiple platforms – social media, email, PPC, and more – to create a seamless experience for shoppers, meeting them where they are. For instance, if your social media ads perform better than email campaigns, double down on social.

Ecommerce 148

Ecommerce Sales Strategy Tips 148

Thematic

MARCH 20, 2025

Every day, customers leave a trail of feedback in online reviews, social media posts, and surveys. And take note: companies that use AI-driven text analytics are already seeing the benefits—early adopters of AI in CX are 128% more likely to report high ROI from their AI tools. So let’s break it down.

Analytics 62

Analytics Social Media Banking Analysis 62

Thematic

MARCH 20, 2025

Customer feedback used to be a puzzle—scattered across surveys, support tickets, and social media. AI, on the other hand, can digest massive amounts of customer data in seconds—pulling in insights from emails, chat logs, surveys, reviews, and social media. It’s like trying to drink from a firehose.

Customer Insights 62

Customer Insights Analytics Social Media Analysis 62

delighted

OCTOBER 22, 2024

By 2027, nearly a quarter of retail purchases are expected to take place online. Awareness Customers can become aware of your brand in a variety of ways, including word-of-mouth referrals, search engine results, paid advertising, or influencer endorsements on social media – in fact, an estimated 106.8 How would you rate the ad?

Customer Journeys 52

Customer Journeys Ecommerce Social Media Net Promoter Score 52

NobelBiz

MAY 25, 2023

billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% By considering the long-term benefits and potential ROI, you can make a more informed decision about whether a particular vendor’s solution is worth the investment. According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4 billion in 2022 to USD 19.7

Call Center 98

Call Center Software Data Contact Center 98

SurveySparrow

JUNE 2, 2023

Image Source In comparison, emails are 40 times more effective at conversions than social media channels like Facebook and Twitter. Email marketing is ranked as the top-performing marketing channel in terms of ROI by B2B marketers. Image Source Not even 8% of marketing budgets are allocated toward email marketing.

How To 52

How To Social Media Chatbots B2B 52

SurveySparrow

NOVEMBER 9, 2020

billion by 2027. You can share employee experience surveys via social media, web links, SMS, or emails. This point may sound cheap, but you must not forget about the affordability and ROI before purchasing an HR tool. The global human resource management market is expected to reach USD 38.17

Software 59

Software Tools Management Employee Engagement 59