Retently

NOVEMBER 27, 2024

trillion by 2027 ? Key Insight: Refining Operations for Long-Term Loyalty Here’s the secret sauce: refining your backend operations and customer touchpoints is just as important as your marketing efforts. AI-powered strategies amplify these results, with 92% of retailers reporting positive ROI. Streamlining Backend Operations 9.

Ecommerce 148

Ecommerce Sales Strategy Tips 148

delighted

OCTOBER 22, 2024

By 2027, nearly a quarter of retail purchases are expected to take place online. But while ecommerce has made retail purchases more accessible, it has also disrupted the traditional, linear, retail buyer’s journey and has transformed it into a more complicated series of customer touchpoints. How would you rate the ad?

Customer Journeys 52

Customer Journeys Ecommerce Social Media Net Promoter Score 52

NobelBiz

MAY 25, 2023

billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% What are Customer Data Platforms A Customer Data Platform or CDP is software that aggregates and organizes customer data across various touchpoints and channels into a single, unified database. According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4

Call Center 98

Call Center Software Data Contact Center 98

InMoment XI

OCTOBER 10, 2024

This is important to create a seamless experience across all touchpoints. 92% of marketers are concerned about the ROI of social media to one extent or the other. The ability to generate and customize reports for specific platforms, campaigns, or time frames is essential for tracking ROI. and is expected to grow to $40.88

Social Media 195

Social Media Management Tips Multi-Channel 195