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trillion by 2027 ? AI-powered strategies amplify these results, with 92% of retailers reporting positive ROI. Because personalized shopping experiences make customers feel seen and valued, which leads to higher engagement and repeat purchases. This tool is invaluable for identifying pain points in your userexperience.
And take note: companies that use AI-driven text analytics are already seeing the benefits—early adopters of AI in CX are 128% more likely to report high ROI from their AI tools. They also redesigned their app for a more seamless userexperience. They significantly enhanced the overall userexperience!
billion by 2027, at a Compound Annual Growth Rate (CAGR) of 32.4% A quality customer data platform solution should not only streamline your call center operations but also help you identify areas for improvement, enhance the customer experience, and ultimately increase revenue. billion and is expected to grow from USD 4.8
Email marketing is ranked as the top-performing marketing channel in terms of ROI by B2B marketers. Email marketing revenue has grown steadily since 2020 and is expected to hit nearly $18 billion in 2027. Image Source Twice as many customers prefer to be contacted by brands via email than via social media.
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