Remove 2028 Remove Abandon Rate Remove Automatic Callback
article thumbnail

Call Center Dialer Software: Optimization Best Practices

NobelBiz

Benefits of using an Auto Dialer There are good reasons why the global predictive dialer software market is expected to grow at a compound annual growth rate of 37.0% from 2021 to 2028 to reach USD 12.2 billion by 2028. Abandon Rate must be monitored as progressive dialing does not measure agent or customer statistics.