NobelBiz

DECEMBER 10, 2024

billion by 2028, with a compound annual growth rate (CAGR) of 39.4%, indicating a significant trend towards AI adoption across industries, including debt collection. Integration Capabilities: Seamlessly connect with CRM platforms, payment gateways, and analytics systems for a cohesive operational framework. billion in 2021 to $422.37

Omni-Channel 52

Omni-Channel Multi-Channel Contact Center CRM 52

Thematic

JANUARY 29, 2025

And that’s where text analytics comes in. By 2028, this figure will skyrocket to 394 zettabytes. 💡 Pro Tip : Use an omnichannel approach to ensure you’re collecting feedback from all possible sources. R eal-time text analytics makes that possible. That’s huge! Thematic can do this for you !

Analysis 62

Analysis Analytics Feedback Net Promoter Score 62

Think Customers

JANUARY 17, 2025

Theres huge untapped potential for brands to leverage the same analytical rigor in-store as they do in digital interactions, Tapestrys To agreed. Social commerce is expected to nearly double between now and 2028, to $137 billion in retail sales, according to data presented by Emarketer. In 2025, 37% of U.S.

Report 52

Report Data Retail Social Media 52

delighted

OCTOBER 3, 2024

Experiences like suggesting customized product recommendations based on past purchasing behavior, offering targeted incentives based on browsing history, and syncing orders across various channels (e.g., And by 2028, the global secondhand market is expected to reach $350 billion. Is omnichannel still an ecommerce trend?

Ecommerce 93

Ecommerce Retail Trends Social Media 93

NobelBiz

MAY 9, 2023

from 2021 to 2028 to reach USD 12.2 billion by 2028. Not using an Omnichannel (or at least Multichannel) approach: Begin offering your clients and agents the ability to comminute with more than a phone call. billion in 2020 and is expected to grow at a compound annual growth rate (CAGR) of 37% from 2021 to 2028.

Call Center 98

Call Center Software Contact Center Software Contact Center 98

NobelBiz

OCTOBER 8, 2024

billion in 2020 and is projected to grow at a CAGR of 37% from 2021 to 2028, indicating a strong demand for automated dialing solutions in sales environments. Our Call Center Analytics gives you the power to dial smarter, not harder, by showing exactly when your audience is most receptive.”

Sales 52

Sales Strategy Multi-Channel Call Center 52