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In 2024, the world generated 149 zettabytes , and that’s expected to reach 394 zettabytes by 2028. e.g., “Analyze customer reviews to identify recurring product complaints.”) e.g., “Track sentiment trends across 10,000 support tickets over six months.”) Did you know?
billion by 2028. CustomerExpectations: Customers have high expectations for the mobile experiences they encounter. Statista predicts that by 2025, retail e-commerce sales are expected to grow almost twofold, amounting to approximately 710 billion U.S. billion in 2022, and is forecast to exceed 7.7
over the forecast period (2023 – 2028). Automated Interaction Summaries are more than just a technological innovation; they are a catalyst for transforming customer service experiences. Bolstering Customer Experience All these advantages converge to create an enhanced customer experience.
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