2028 Customer Expectations Self Service 
TechSee
JANUARY 10, 2022
The global housing management industry is thriving and expected to grow from $15.10 billion in 2028 at a CAGR of 9.3% Enables self-service with interactive visual guidance and AI: Visual assistance can provide real-time device recognition and AR-based guidance for troubleshooting. TechSee’s technology.
delighted
OCTOBER 3, 2024
Sustainability-minded consumers lean into the resale economy With more consumers shopping with sustainability in mind, brands are focusing on how to cater to this cohort of customers: whether that be through selling secondhand items or simply shopping from brands with more sustainable business practices.
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SurveySensum
SEPTEMBER 5, 2024
So, let’s discuss the top customer experience trends in the banking industry that you can implement for your organization. Customers also expect 24/7 omnichannel access to customer support, which has encouraged banks to invest heavily in digital infrastructures and technical integrations to support this operational advancement.
SurveySensum
NOVEMBER 7, 2023
billion by 2028. Customer Expectations: Customers have high expectations for the mobile experiences they encounter. Know Your Customers Step one is all about getting to know your audience really, really well. Chatbots for Self-Service: Implement chatbots that guide users through self-service support.
TechSee
SEPTEMBER 21, 2021
Billing errors are notorious, with McKinsey estimating that 10% of the customer base must call every month to report a billing issue. In addition, consumer preference for self-service has not made an impression at pay-TV providers, as less than half of subscribers trying to self-install their cable hardware manage to achieve their goal.
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