Thematic

FEBRUARY 23, 2025

In 2024, the world generated 149 zettabytes , and that’s expected to reach 394 zettabytes by 2028. That’s equivalent to every person on Earth streaming 4K video nonstop for over three years or stacking enough books to reach the moon and back…100 times. Did you know?

Analytics 62

Analytics Social Media Analysis e-support 62

SurveySensum

SEPTEMBER 5, 2024

So, let’s discuss the top customer experience trends in the banking industry that you can implement for your organization. Customers also expect 24/7 omnichannel access to customer support, which has encouraged banks to invest heavily in digital infrastructures and technical integrations to support this operational advancement.

Banking 52

Banking Trends Industry Customer Experience 52

SurveySensum

OCTOBER 5, 2023

billion users by 2028. Sharing survey insights aligns the goals and objectives of the sales and marketing teams with the overall customer experience. When these teams understand customer sentiments and preferences, they can tailor their strategies to meet customer expectations more effectively. 1-5 point scale) 6.

Survey 52

Survey Automotive Feedback Customer Satisfaction 52