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In 2024, the world generated 149 zettabytes , and that’s expected to reach 394 zettabytes by 2028. e.g., “Track sentiment trends across 10,000 support tickets over six months.”) categorizing "The checkout process is slow" under "UserExperience Issues"). Did you know?
billion by 2028. Customer Expectations: Customers have high expectations for the mobile experiences they encounter. According to Google , 52% of users said that a bad mobile experience made them less likely to engage with a company. For example, Swiggy’s in-app chat support provides 24*7 responsive customer support.
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