Call Center Dialer Software: Optimization Best Practices
NobelBiz
MAY 9, 2023
However, running an efficient and effective contact center requires more than just hiring skilled agents and investing in advanced technologies. from 2021 to 2028 to reach USD 12.2 billion by 2028. Old data can clog a dialer’s effort in any dialing strategy. If you have 15 agents, that is a total of 11.25
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