NobelBiz

DECEMBER 10, 2024

According to recent industry insights, traditional debt recovery methods yield a success rate of less than 20%, highlighting the urgent need for innovation. billion by 2028, with a compound annual growth rate (CAGR) of 39.4%, indicating a significant trend towards AI adoption across industries, including debt collection.

Omni-Channel 52

Omni-Channel Multi-Channel Contact Center CRM 52

Thematic

JANUARY 29, 2025

By 2028, this figure will skyrocket to 394 zettabytes. 💡 Pro Tip : Use an omnichannel approach to ensure you’re collecting feedback from all possible sources. As a result, they improved customer satisfaction and, at the same time, boosted their reputation for innovation.

Analysis 62

Analysis Analytics Feedback Net Promoter Score 62

Think Customers

JANUARY 17, 2025

Technology is not the solution, said Martin Urrutia, head of global retail experience and innovation at The LEGO Group. Social commerce is expected to nearly double between now and 2028, to $137 billion in retail sales, according to data presented by Emarketer. In 2025, 37% of U.S.

Report 52

Report Data Retail Social Media 52

delighted

OCTOBER 3, 2024

And by 2028, the global secondhand market is expected to reach $350 billion. billion in consumer spending, and is expected to be a $45 billion channel by 2028. New technologies and innovations continue to make online retail an exciting avenue for customers to shop with your brand. Is omnichannel still an ecommerce trend?

Ecommerce 93

Ecommerce Retail Trends Social Media 93

NobelBiz

OCTOBER 8, 2024

In this article, we’ll share seven proven strategies to help you reach your outbound sales dialing goals with the innovative tools and technologies offered by NobelBiz. billion in 2020 and is projected to grow at a CAGR of 37% from 2021 to 2028, indicating a strong demand for automated dialing solutions in sales environments.

Sales 52

Sales Strategy Multi-Channel Call Center 52

NobelBiz

JULY 4, 2023

over the forecast period (2023 – 2028). Automated Interaction Summaries are more than just a technological innovation; they are a catalyst for transforming customer service experiences. According to a report by Mordor Intelligence , the AI market in call center applications is anticipated to witness a CAGR of 25.8%

Interaction 52

Interaction Call Center Engagement Contact Center 52

Magellan Solutions

AUGUST 15, 2022

3: E-COMMERCE THAT IS HEADLESS & APPLICATION PROGRAMMING INTERFACE (API)-DRIVEN ENABLES CONTINUED INNOVATION. 4: OMNICHANNEL CUSTOMER EXPERIENCE. 4: OMNICHANNEL CUSTOMER EXPERIENCE. Subscription services give businesses a means to prepare for sales and inventories that are already committed. #3: 10: B2B E-COMMERCE.

Trends 40

Trends B2C Ecommerce Government 40