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NRF show report: Retail’s future is built on data

Think Customers

Ultas loyalty program is 44 million members strong, with 95% of purchases made through the program, said Josh Friedman, vice president of digital products for Ulta. Social commerce is expected to nearly double between now and 2028, to $137 billion in retail sales, according to data presented by Emarketer.

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Top 5 Customer Service & CX Articles for the Week of September 11, 2023

ShepHyken

by Jubin Mehta (The Wise Marketer) Brands really care about customer loyalty but more often than not, the understanding and execution have to go beyond a basic loyalty program. In the last couple of years, there has been a radical shift in this with brands foraying into loyalty with full force.

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Top 10 ecommerce trends shaping online retail in 2024

delighted

And by 2028, the global secondhand market is expected to reach $350 billion. billion in consumer spending, and is expected to be a $45 billion channel by 2028. Loyalty programs level up with personalization Loyalty programs themselves aren’t a new trend in the world of ecommerce.

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Ecommerce customer journey map + template

delighted

ecommerce market will see a $475 billion increase by 2028. Loyalty programs are a great place to start. Those opinions determine whether they purchase from you or take their business to a competitor. And trust us, you want that business: Statista estimates that revenue in the U.S.

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Detect fraud in mobile-oriented businesses using GrabDefence device intelligence and Amazon Fraud Detector

AWS Machine Learning

billion by 2028. You can deploy these models to detect mobile fraud to prevent not only fake account registration but also fraudulent payments, promotion abuse, or loyalty program abuse, among others. This solution rides on a larger global wave of anti-fraud efforts, which experts forecast to grow to USD $62.70