NobelBiz
DECEMBER 10, 2024
billion by 2028, with a compound annual growth rate (CAGR) of 39.4%, indicating a significant trend towards AI adoption across industries, including debt collection. Multi-lingual support and omni-channel will enable smooth communication and become standard across multiple languages and platforms. billion in 2021 to $422.37
NobelBiz
OCTOBER 8, 2024
billion in 2020 and is projected to grow at a CAGR of 37% from 2021 to 2028, indicating a strong demand for automated dialing solutions in sales environments. Be Multi-Modal in Follow-Ups In an age where consumers have multiple communication preferences, employing a multi-modal approach to follow-ups is essential.
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SurveySensum
NOVEMBER 7, 2023
It encompasses all the touchpoints and interactions that occur on mobile platforms, including mobile websites, mobile apps, text messages, and other communication channels that customers use on their mobile devices. billion by 2028. This is why more than 41% of customers prefer live chat support over other channels.
Magellan Solutions
AUGUST 15, 2022
The e-commerce industry growth has enabled companies, even small businesses, to get access to and establish a wider market presence and good reputation by offering more affordable and effective distribution channels for their goods or services. TYPES OF E-COMMERCE. 10: B2B E-COMMERCE. 11: CONSUMERS REACT TO VIDEOS.
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