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Let me help you picture this: one zettabyte is enough to store all the movies ever made—not once, but about 250 million times over ! By 2028, that number is projected to soar to over 394 zettabytes. Having found this, Vodafone improved Touchpoint NetPromoterScore (tNPS) within nine months.
In 2024, the world generated 149 zettabytes , and that’s expected to reach 394 zettabytes by 2028. That’s equivalent to every person on Earth streaming 4K video nonstop for over three years or stacking enough books to reach the moon and back…100 times. Did you know?
from 2021 to 2028. Along with that, banks also need to provide customers with self-service options like FAQs, AI-assisted chatbots, IVR systems, etc, so that they can resolve minor issues or even troubleshoot problems on their own, reducing long waittimes.
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