2029 Analytics Consumers Contact Center 
SurveySensum
JULY 24, 2023
– By automating contact centers and warehouses, retailers are able to provide quicker and more efficient service to customers. You can leverage data analytics and AI technology to understand customer preferences, behavior, and purchase history.
SurveySensum
JULY 20, 2023
Analyzing this feedback using powerful text analytics , they discovered important insights. Painpoint 4: Brand Reputation According to the ‘ Local Consumer Review Survey 2023 ’ by BrightLocal, 84% of people trust online reviews as much as personal recommendations. So, what did they do? The observation? And guess what?
Expert insights. Personalized for you.
52 
Let's personalize your content