CSM Magazine

MARCH 28, 2025

million users by 2029. In this article, we look at what companies learn from casinos customer services offering and the different ways they use these techniques to attract and retain users. Getting insights from data Data analytics is a powerful tool that can benefit companies across industries. Read on to find out more!

Company 52

Company Customer Service Hospitality Exceptional Customer Service 52

Optimove

DECEMBER 3, 2024

To succeed, operators must leverage real-time engagement, personalized messaging, and scalable strategies. billion by 2029, according to Mordor Intelligence , live betting stands out for its dynamic and interactive nature that cultivates sports enthusiasts across the globe. Key takeaways: In-play betting market projected to hit $70.73

Sports 52

Sports Gamification How To Tips 52

Optimove

JULY 24, 2024

Founded in 1973, Scientific Games is an industry pioneer in data analytics, retail solutions, and iLottery. Among the products offered by Scientific Games are print and digital games, engagement programs, and web and mobile products. “We billion by 2029, according to Statista , where online review was $2.52 billion in 2017.

Innovation 52

Innovation Social Media CRM Government 52

SurveySensum

JULY 24, 2023

The retail world is changing at warp speed, and so are customers’ needs and expectations. Customers want to experience all the cool trends but also want their needs and expectations to be met. According to Salesforce Customer Engagement Research 2022 , 73% of customers expect companies to understand their unique needs and expectations.

Retail 52

Retail Trends Self Service Customer Experience 52