CSM Magazine

MARCH 28, 2025

million users by 2029. Getting insights from data Data analytics is a powerful tool that can benefit companies across industries. Casinos use data analytics to understand what their customers look for while on their sites, tracking different interactions from the games they prefer, to how they engage with promotions.

Company 52

Company Customer Service Hospitality Exceptional Customer Service 52

Optimove

JULY 1, 2024

billion in 2029. Utilize data analytics to gain insights and enhance operations and customer experience. billion in 2029: Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more Question #1 – Do We Have Robust Digital Infrastructure? billion in 2024 to $7.41

Omni-Channel 69

Omni-Channel Touchpoint Analytics Social Media 69

delighted

OCTOBER 3, 2024

According to Acxiom, 83% of companies say that using customer data and predictive analytics to improve the customer experience will be a key way to earn customer advantage over the next 5 years. New technologies and innovations continue to make online retail an exciting avenue for customers to shop with your brand.

Ecommerce 93

Ecommerce Retail Trends Social Media 93

Optimove

JULY 24, 2024

The challenges: data access, budget limitations, technology resistance The team was faced with some key challenges, including multiple siloed systems that were limiting access to data, and that online engagements were not prioritized for budget nor for new technology adoption. Manager, Digital Growth Marketing at Scientific Games.

Innovation 52

Innovation Social Media CRM Government 52

Magellan Solutions

APRIL 26, 2024

The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. Insightful Reporting and Analytics One of the hidden gems of outsourcing accounts payable is its access to comprehensive financial reporting and analytics.

Financial 52

Financial Multi-Channel Culture Analytics 52

AWS Machine Learning

AUGUST 26, 2022

In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics. Anjan Biswas is a Senior AI Services Solutions Architect with focus on AI/ML and Data Analytics. In her spare time, she likes reading about new technologies and playing board games.

Training 101

Training Banking Data Examples 101

SurveySensum

JULY 24, 2023

And to deliver that brands are diving deep into customer feedback and advanced technologies and are focusing on creating personalized experiences, targeted promotions, and even mind-blowing VR and AR shopping experiences. Retailers are jazzing up their fitting rooms with cutting-edge technologies. But wait, there’s more!

Retail 52

Retail Trends Self Service Customer Experience 52