NobelBiz

FEBRUARY 17, 2023

If you run a call center, you know how important it is to provide excellent service to customers. You might be surprised to learn that a simple yet paramount calculation can help you evaluate the efficiency of your call center. How to measure your call center Service Level? What can you do to improve?

Call Center 52

Call Center Measurement First Call Resolution Contact Center 52

Magellan Solutions

DECEMBER 5, 2015

trillion by 2029. With forecasts for robust economic growth, the Philippines will have a significantly larger consumer market over the next few years. Aside from the call center work, non-voice services such as data entry, graphic design and SEO writing are in high demand.

Call Center 40

Call Center Hospitality Healthcare Travel 40

Magellan Solutions

APRIL 26, 2024

The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. Procter & Gamble (P&G): P&G recognized the complexity and time-consuming nature of managing accounts payable in-house, especially with its extensive global operations.

Financial 52

Financial Multi-Channel Culture Analytics 52