delighted

OCTOBER 3, 2024

By 2032, the ecommerce AI market is expected to reach $45.72 Social commerce meets customers where they are Social media is now more than just a marketing channel: it can also serve as an extension of your storefront. more likely to buy something from TikTok Shop than the average consumer. trillion by 2025.

Ecommerce 93

Ecommerce Retail Trends Social Media 93

Comm100

JUNE 12, 2023

By February of 2023, the chatbot created by software company OpenAI had garnered 100 million unique visitors , making it the fastest-growing consumer app ever to have been released. According to reports, the machine learning industry will reach nearly $210 billion by 2029, and AI chatbots are partially responsible for fueling this growth.

Chatbots 130

Chatbots Customer Experience Healthcare Software 130

CSM Magazine

OCTOBER 21, 2024

The global market for video surveillance is expected to reach $145 billion by 2029, growing at an impressive annual rate of over 12%​. When tech runs smoothly, customers won’t even notice it’s there. And that’s exactly the point. The adoption of AI-enhanced security cameras is booming. Your favorite blend of coffee just came in!’

Retail 52

Retail Engagement Customer Experience Tips 52

Magellan Solutions

APRIL 26, 2024

The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. Procter & Gamble (P&G): P&G recognized the complexity and time-consuming nature of managing accounts payable in-house, especially with its extensive global operations.

Financial 52

Financial Multi-Channel Culture Analytics 52

AWS Machine Learning

OCTOBER 29, 2024

Deploy the model and set up SageMaker Model Monitor We deploy an XGBoost classifier model, trained on publicly available banking marketing data, to identify potential customers likely to subscribe to term deposits. Banking_Quality_Monitor = ModelQualityMonitor( role=role, instance_count=1, instance_type="ml.m5.xlarge",

Government 85

Government Metrics Analysis Data 85

SurveySensum

JULY 24, 2023

According to Statistia’s survey on Retail Technology , in 2021, the global market value of self-service systems was over 4 billion USD, and it is expected to hit 13-14 billion USD by 2030. And here’s the cool part: for retailers with complex products or services, self-service kiosks come to the rescue!

Retail 52

Retail Trends Self Service Customer Experience 52

NobelBiz

FEBRUARY 17, 2023

Fortune Business Insights estimates that by 2022, the global customer experience management market will be worth up to $11.34 billion by 2029, an increase of 12.2%. It would help to establish an appropriate service level target based on your business and consumer expectations. From a value of $10.11

Call Center 52

Call Center Measurement First Call Resolution Contact Center 52