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Bureau of Labor Statistics, employment in customer service management is projected to grow by 8% from 2019 to 2029, faster than the average for all occupations. Diverse Career Opportunities: Customer service managers can work in a wide range of industries, from retail and hospitality to finance and healthcare.
Kevin Daly, Founder of ValueAd and creator of Bestpair says that when call center agents have engaged and non-robotic conversations with your customers, relationships are built. Fortune Business Insights estimates that by 2022, the global customerexperiencemanagement market will be worth up to $11.34
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